Follow hosts Mac Gambill and Phil Beene (Founders of Nudge) as the interview some of the most successful practitioners and technologists who are turning innovative health and healthcare into thriving business models.

Ep 5. Making Boring Old Service Businesses Scalable

Ep 5. Making Boring Old Service Businesses Scalable

Zach Olson, founder and CEO of Bookly joins us to talk about turning boring, old-fashioned services into highly scalable subscription businesses, including...

[8:30] taking an antiquated and boring service industry like bookkeeping and accounting and wrapping those services in a fresh, sexy software as a service delivery system,

[21:00] just how important metrics are in today's business environment and what access to real-time data can do for business owners,

[22:05] the challenge of packaging common services into a simple subscription pricing model,

[28:30] and the many interesting parallels between the values and problem solving approaches of many up-and-coming SaaS startups that span across virtually all industries.

Nuggets of Wisdom

Talking about the importance of having the most up-to-date information when making business decisions:

"For every small business out there, being able to make decisions on relevant information is what's going to make you successful."
- Zach Olson

Talking about what's been lacking in the small business bookkeeping industry:

"We want our clients to experience real-time bookkeeping because that's really what has been lacking from the industry. Delayed data, and delayed access."
- Zach Olson

Talking about the limited amount of time business owners have:

"As founders, we think about how much time we can spend on growth activities rather than day-to-day stuff, it's services like that you guys provide that make that possible."
- Phil Beene

Shoutouts from this Episode

Bookly - Managed bookkeeping for small businesses.

NPE - New Profit Explosion is a global community with complete systems to grow Your Fitness Business to the next level.

MindBody - business management software for class and appointment-based businesses.

ZenPlanner - customizable member management software for gyms, studios & martial arts schools.

Nudge Coach - easy-to-use client health management for wellness businesses.

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