Ep 13. How to optimize fitness business efficiency
Jarron Aizen, Founder and CEO of OneFitStop stops by Scale Well Podquarters to talk how Bill Gates number one rule of technology applies to fitness businesses and much more, including
[6:15] the core challenges of growing a fitness business,
[11:30] how to scale responsibly,
[14:20] the number one golden rule of technology,
[18:00] the little issues you don't think about that can cripple scalability,
[27:40] why to choose a service provider based on their ability to deliver the service and support you will need to implement successfully, and
[36:55] Phil's 30-second soapbox rant on where technology and automation are invaluable and where the human component is still irreplaceable in fitness.
Nuggets of Wisdom
"The first rule of any technology used in business is that automation applied to an efficient operation will will magnify the efficiency. And the second rule is that automation applied to an inefficient operation will magnify the inefficiencies."
- Jarron Aizen quoting some guy named Bill Gates
"So the number one golden rule is - actually plan things out before you begin implementing. Do your research. Look to see what is going to be the optimal solution for your technology."
- Jarron Aizen
"I think the biggest misconception is that, okay, there's a software out there that's just going to handle it all for me. There is nothing that can handle everything for you. Your business runs in its own unique way - the software is just designed to facilitate that. But you still have to do the follow-up, the rescheduling, [etc] ... It's the misconception that you won't have to spend a lot of time on admin, but at the end of the day, as you start to open up a larger facility and scale, you have to spend the time."
- Jarron Aizen
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